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Useful Information


This page contains useful information that can answer your possible questions.



How can I remove a USB device connected to SX-DS-3000WAN?

First of all, confirm that the USB device is not currently connected by looking at SX Virtual Link's main window, and then unplug it from SX-DS-3000WAN.  Unplugging the USB device while it is being used might lead to data corruption.
For details on SX Virtual Link, see Using USB Devices over the Network ( For Windows / For Macintosh ).

Also, if the connected USB device is a printer, confirm that there are no print jobs being performed.
Please remember that the printer may be intended for use with the print server feature, not only by SX Virtual Link.


Is there anything I should do before connecting a USB device to SX-DS-3000WAN?

If the driver of the USB device that you wish to use with SX-DS-3000WAN is not yet installed to your computer, install it first.
For details on how to install the driver, refer to the operation manual of the USB device.

If the USB device requires an external power source, power on the USB device after connecting it to SX-DS-3000WAN.


How can I use two or more USB devices?

Two or more USB devices can be connected to SX-DS-3000WAN by using a USB HUB.
For the maximum number of connectable devices, refer to Specifications.
However, please note that when two or more USB devices are connected, data transfer speed will decrease.


How can I get my computer ready to use SX-DS-3000WAN?

If the driver of the USB device that you wish to use with SX-DS-3000WAN is not yet installed on your computer, install it first.
For details on how to install the driver, refer to the operation manual of the USB device.

Second, install the necessary application on your computer.
For details, refer to Installing the Applications ( For Windows / For Macintosh ).

If the setting to restrict a particular computer is enabled on SX-DS-3000WAN, your computer may not be able to access it.
Please confirm that your computer is not included as a restriction target.
For details on the restriction setting, refer to Restricting Access from a Particular Computer.


My computer does not have a CD/DVD drive. How can I run the software that came with SX-DS-3000WAN?

The same software included in the CD-ROM can be downloaded from our website ( http://www.silexamerica.com/). See our website for details.


How can I change the SX-DS-3000WAN's settings?

There are four ways to change the SX-DS-3000WAN's settings as follows:

  • Configuration using a network cable
    By using a network cable (used to connect SX-DS-3000WAN to your existing network) and CD-ROM (Device Server Setup CD), you can change the settings as you did for the setup.
    For details, refer to Configuration via a Network Cable ( For Windows  / For Macintosh ).

  • Configuration using a WPS feature of your wireless router
    By using WPS of your wireless router, you can change the settings as you did for the setup.
    For details, refer to Configuration via WPS.

  • Configuration using a USB flash drive
    By using a USB flash drive (used to save configuration information with it) and CD-ROM (Device Server Setup CD), you can change the settings as you did for the setup.
    For details, refer to Configuration via a USB Flash Drive ( For Windows / For Macintosh ).

  • Configuration using a Web page
    From the Web configuration page of SX-DS-3000WAN, you can change the settings.
    For details, refer to Accessing the Web Configuration Page.


How can I initialize SX-DS-3000WAN?

There are two ways to initialize SX-DS-3000WAN as follows:

  • Use the push switch on the unit

  • By using the push switch on the SX-DS-3000WAN unit, you can reset SX-DS-3000WAN to its factory default settings.
    For the detailed process, refer to Resetting to Factory Defaults.

  • Use the Web page of SX-DS-3000WAN

  • SX-DS-3000WAN can also be reset to its factory default settings from the Web page.
    For details on the Web page of SX-DS-3000WAN, refer to Factory Default at Maintenance.


What if I use a SX-DS-3000WAN that has been used in other networks?

If your SX-DS-3000WAN has been used in other networks, it may contain settings that do not match your new environment.

To use SX-DS-3000WAN in your new environment, initialize it first and then install and configure it according to the following procedures:
Step 1. Resetting to Factory Defaults
Step 2. Getting Started


How can I use the print server feature?

For the print server feature, refer to About the Print Server.

  • If the IP address of SX-DS-3000WAN changes while the print server feature (standard Windows printing feature) is used, please also change the printer port setting on Windows, otherwise printing will become unavailable.
    To avoid this, it is recommended that you set a static IP address to SX-DS-3000WAN or set your DHCP server to always assign a static address to SX-DS-3000WAN.


How can I uninstall the application from my computer?

To uninstall the application from your computer, refer to Uninstalling the Application ( For Windows / For Macintosh ).



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