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Useful Information


This page contains useful information that can answer your possible questions.



How can I remove a USB device connected to SX-DS-4000U2?

First of all, confirm that the USB device is not currently connected by looking at SX Virtual Link's main window, and then unplug it from SX-DS-4000U2.  Unplugging the USB device while it is being used might lead to data corruption.
For details on SX Virtual Link, see Use USB Devices with SX-DS-4000U2.

Also, if the connected USB device is a printer, confirm that there are no print jobs being performed.
Please remember that the printer may be intended for use with the print server feature, not only by SX Virtual Link.


Is there anything I should do before connecting a USB device to SX-DS-4000U2?

If the driver of the USB device that you wish to use with SX-DS-4000U2 is not yet installed to your computer, install it first.
For details on how to install the driver, refer to the operating manual of the USB device.

If the USB device requires an external power source, power on the USB device after connecting it to SX-DS-4000U2.


How can I use two or more USB devices?

Two or more USB devices can be connected to SX-DS-4000U2 by using a USB HUB.
For the maximum number of connectable devices, refer to Specifications.
However, please note that when two or more USB devices are connected, data transfer speed will decrease.


How can I see if SX-DS-4000U2 is running in ECO Mode or not?

To see if SX-DS-4000U2 is running in ECO Mode or not, refer to 4. How to see if ECO Mode is on/off".


How can I get my computer ready to use SX-DS-4000U2?

If the driver of the USB device that you wish to use with SX-DS-4000U2 is not yet installed on your computer, install it first.
For details on how to install the driver, refer to the operating manual of the USB device.

Second, install the necessary application on your computer.
For details, refer to Install Application.

If the setting to restrict a particular computer is enabled on SX-DS-4000U2, your computer may not be able to access it.
Please confirm that your computer is not included as a restriction target.
For details on the restriction setting, refer to Restrict Access from a Particular Computer.


My computer does not have a CD/DVD drive. How can I run the software that came with SX-DS-4000U2?

The same software included in the CD-ROM can be downloaded from our website ( http://www.silexamerica.com/ ). See our website for details.


How can I change the SX-DS-4000U2's settings?

There are two ways to change the SX-DS-4000U2's settings as follows:

  • Use "Device Server Setup CD"

  • By using the "Device Server Setup CD" included in the CD-ROM, you can change the settings as you did during the initial configuration. For the configuration process, refer to Configure the IP Address of SX-DS-4000U2 Manually at Power on and Setup.

  • Use the Web page of SX-DS-4000U2

  • The settings can also be changed from the Web page.
    For details on the Web page of SX-DS-4000U2, refer to Use the Web Configuration Page at Other Functions.


How can I initialize SX-DS-4000U2?

There are two ways to initialize SX-DS-4000U2 as follows:

  • Use the push switch on the unit

  • By using the push switch on the SX-DS-4000U2 unit, you can reset SX-DS-4000U2 to its factory default settings.
    For the detailed process, refer to Reset to Factory Default.

  • Use the Web page of SX-DS-4000U2

  • SX-DS-4000U2 can also be reset to its factory default settings from the Web page.
    For details on the Web page of SX-DS-4000U2, refer to 3.Reset at System Information.


What if I use a SX-DS-4000U2 that has been used in other networks?

If your SX-DS-4000U2 has been used in other networks, it may contain settings that do not match your new environment.

To use SX-DS-4000U2 in your new environment, initialize it first and then install and configure it according to the following procedures:
Step 1. Reset to Factory Default
Step 2. Power on and Setup


How can I use the print server feature?

For the print server feature, refer to About the Print Server Feature at Other Functions.

  • If the IP address of SX-DS-4000U2 changes while the print server feature (standard Windows printing feature) is used, please also change the printer port setting on Windows, otherwise printing will become unavailable.
    To avoid this, it is recommended that you set a static IP address to SX-DS-4000U2 or set your DHCP server to always assign a static address to SX-DS-4000U2.


How can I uninstall the application from my computer?

To uninstall the application from your computer, refer to Uninstall the Application at Other Functions.



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