Silex Unwired

Ultimate Customer Service

I have been visiting Japan for 30 years and I am still amazed by the Japanese commitment to service.  This philosophy is also part of the Silex Technology culture and I hope that our North American customers can see part of our Japan heritage in how we do business.  But let me share my most recent experience.

 

I was in Taiwan on Friday so I had the weekend in Japan before starting quarterly review meetings next week.  Even though it is quite hot and humid, I decided to spend my Sunday morning going for a hike.  I found a trail in the area but promptly got lost.  I stopped two young guys who were walking the other direction for their help.  They didn’t speak English but I followed them as it was clear that they were going to show the way.  They took me up a mountain for 4 miles until I reached my destination…GansenjiTemple!  I have seen a lot of other temples but there was something special about getting there after a 2 hour hike with a 2,000 foot elevation climb!  I will also be grateful to my Japanese friends for the memories that I would like to share with you below.

           Bamboo Forest                                      Vegetables for sales                                        Rice Field

 
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                     My New Friends                                                                         Ganesenji Temple